Frequently Asked Questions

Inspected is designed to work alongside the systems you already use. It focuses specifically on the inspection process, helping your team capture evidence properly, complete reports faster, and keep every inspection easy to find later without replacing your accounting, CRM, or operations software.

The goal is the opposite. We handle the initial setup, asset import, branding, templates, and workflow configuration for you. Your team can start with a system that is already prepared around the way you work.

We review your existing workflow before setup so we can see where Inspected fits. The aim is to remove duplicate work rather than create another disconnected process. We will show you what information needs to be entered and which manual steps it replaces.

Yes. We can review your current templates and create customised inspection workflows around your requirements. You can also start with our ready-made templates where they already suit your process.

The setup fee covers the work required to prepare Inspected around your business, including asset imports, templates, branding, workflow configuration, and launch preparation. You are not paying simply to activate an account.

Very little. You show us how your current process works and what you need from your inspections. We handle the setup so your team does not have to spend days building forms or configuring the system themselves.

Inspected is built to remove the parts of inspections that usually create the most frustration. Photos, comments, condition ratings, and signatures are captured in the right place as the inspection happens, so there is less sorting, formatting, and report rebuilding afterward.

Yes. Inspections can be completed offline when mobile data or Wi-Fi is unavailable. The information can then synchronize once the device is connected again.

Yes. Digital signatures can be captured as part of the inspection process so acknowledgements stay with the inspection record instead of being stored separately.

The completed inspection record still remains available. Your team can keep the observations and evidence already captured and follow its own process for documenting a refusal or non-participation.

Yes. Issues identified during inspections can be recorded and tracked so they do not simply disappear inside a completed report. Inspected is also developing a maintenance flow to make assignment, follow-up, and resolution even easier.

Inspected cannot guarantee the outcome of a dispute, but it helps your team keep a clear, organised record of what was observed and when. Photos, comments, condition records, timestamps, and signatures stay connected to the inspection so the evidence is easier to find when questions come up later.

Inspection records stay connected to the asset rather than living only on an employee’s phone, email account, or personal folders. This helps your business keep its inspection history even when staff change.

Yes. Inspection records stay organised around the relevant asset so your team can retrieve previous reports and supporting evidence without searching through multiple folders, inboxes, or devices.

Previous inspection records remain attached to the asset, giving your team access to the earlier condition record when reviewing what changed. The exact comparison experience can be demonstrated during your walkthrough.

Yes. Supporting documents such as certificates, access information, and other files can stay connected to the relevant asset so your team is less likely to lose important information across different systems.

Pricing is based on the number of assets you inspect rather than charging separately for every user, inspection, report, or notification. This helps keep costs more predictable as your team uses the system.

No. Inspected is designed so teams can give access to the people who need it and complete the inspections they need without creating another fee every time the system is used.

Your business owns its inspection data. Inspected provides the platform used to capture and manage it. Data ownership, access, retention, and export should also be clearly covered in your customer agreement.

Yes. Data export is part of avoiding vendor lock-in. Before you commit, we can explain what information can be exported, the available formats, and how the exit process works.